Privacy Policy

Privacy Policy

Introduction

Welcome to https://4×4-repair-edinburg.rgv4x4shop.com (henceforth referred to as “4×4 Repair Edinburg,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of 4×4 Repair Edinburg’s online presence, including but not limited to our official website, mobile applications, customer support interactions, email communications, and any other digital platforms or services we offer. However, it is important to clarify that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. Each of these third parties has its own privacy policies, and we encourage you to review them to understand how your data is handled.

Processing Activities

Our Privacy Policy guides interactions when:

  1. You sign up for an account and use our applications or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. Here’s a detailed breakdown:

  • Account Information: Details related to your user account, such as username, password, and profile settings.
  • Payment Information: Credit or debit card details, payment history, and billing addresses required for transactions.
  • Financial Information: Data related to your financial status, including bank account information (if stored), investment portfolios, or other financial records.
  • Purchase Information: Items you have bought from us, purchase dates, quantities, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, and device tokens.
  • Location Data: Your geographic location data when using our services on a mobile device.
  • Feedback: Reviews, comments, and responses you provide to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through multiple sources, including direct user input, automated technologies (such as cookies and tracking pixels), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and gain insights into how users interact with our services. Cookies are small text files stored on your browser or device that serve various purposes:

  • Strictly Necessary: These cookies enable basic functions, such as login, navigation, and page rendering.
  • Preference: They remember user preferences, such as language settings and display options.
  • Analytics: Used to collect statistics about website traffic and user behavior, helping us understand how our site is used.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. When the data is no longer needed for these purposes, we will delete or anonymize it to protect your privacy.

Security Measures

Securing your personal data is a top priority. We employ robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. This includes encryption during data transmission and storage, as well as engaging secure third-party processing partners who adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect personal data from minors without parental consent. If you believe we have collected such information, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the use of your personal data.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: Protection against discrimination when exercising your data rights.

To exercise any of these rights or for data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this website, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights, please contact us:

Email: contact@4×4-repair-edinburg.rgv4x4shop.com

Address: 4×4 Repair Edinburg, Privacy Team, [Street Address], [City], [Postal Code]